At OLAIRIS.COM, we understand that our customers are the heart of our business. Our goal is to make sure that every customer has a positive experience with us. We take great pride in the quality of our products and the level of service we provide. To ensure that your shopping experience with us is seamless, we encourage you to carefully read our Shipping Policy before placing an order. We believe that transparency is key to building trust with our customers, and we want to make sure that you fully understand our shipping terms.

Shipping is free worldwide for every order, and takes 8-14 days. All orders are shipped with a tracking number.

After you place an order with us, you will receive an order confirmation email. Once your order has been shipped, you will receive a shipping confirmation email with all the necessary information about your order, including the tracking number, courier partner, and estimated delivery date. Please check your spam folder if you do not receive these emails.

PROCESSING TIME AND SHIPPING SCHEDULE

We kindly request that you allow us 1-2 business days to process your order before it can be shipped out. It’s important to note that this processing time is separate from the shipping time. Therefore, the total time it will take for you to receive your order will be the processing time plus the shipping time.

COURIER PARTNERS AND TRACKING

When you place an order with Shiny Wipes, we partner with reliable courier companies to ensure that your order is delivered to you on time and in good condition. Once your order has been shipped, we will send you a shipping confirmation email that contains a tracking link. You can use this link to track the delivery of your package. Please note that the delivery timeframe provided in the email is an estimate and may vary depending on your location and courier availability. Also, it is important to keep in mind that tracking information may take 1-4 days to show up on the courier’s website.

While Shiny Wipes partners with reliable courier companies to ensure the safe and timely delivery of your package, we cannot guarantee delivery within a specific timeframe. In the event of any shipping delays or issues, Shiny Wipes will work with you to resolve the issue as soon as possible. However, Shiny Wipes is not liable for any shipping delays or issues that may arise during the delivery process.

If you have any suggestions or questions, please feel free to write to our support: [email protected]
We will find a solution for you as soon as possible!